Loading Dock FAQ

What is the height of the loading dock?
The loading dock accepts tractor-trailers and box trucks with a minimum height of 48 inches from the ground to the inside bed of the vehicle.

What is the maximum trailer length the site can accommodate?
The facility can accept tractor-trailers up to 53 ft in length.

Is there a space to turn around?
You can back in from Bigelow Street to be parallel with the back of the building and then turn right or left onto Bigelow Street.

Does MGHPCC have a forklift?
The facility does not have a forklift.

What are the hours for shipping and receiving?
Normal hours are 9:00 AM – 5:00 PM Mon-Fri.

Does MGHPCC supply pallets, boxes, and packing supplies for outbound shipments?
The facility does not supply packing materials. However, at times there are left-over pallets, boxes, and packing materials from incoming shipments that we make available on a first-come, first-serve basis.  If you need this material, send a request to

Will MGHPCC palletize or pack outbound shipments for me?
Assistance is provided when possible, but senders have primary responsibility for packing.

How long can items be left on the loading dock for outbound shipment?
Items for outbound shipment should not be left on the loading dock for longer than two weeks due to limited space.

Are there special security requirements for drivers 
There are no security requirements for drivers, as long as they stay in the loading dock area.
If a driver is bringing equipment into the facility, they must be escorted or be authorized for access to the facility by your security manager or administrator.

Are there special paperwork requirements for outbound shipments?
For outbound shipments please supply us with prepaid shipping labels.
If the shipment is palletized we will also need a Bill of Lading.

What happens if a package arrives damaged?
Efforts will be made to document and photograph the damage for review.

Research projects

Dusty With a Chance of Star Formation
Checking the Medicine Cabinet to Interrupt COVID-19 at the Molecular Level
Not Too Hot, Not Too Cold But Still, Is It Just Right?​
Smashing Discoveries​
Microbiome Pattern Hunting
Modeling the Air we Breathe
Exploring Phytoplankton Diversity
The Computer Will See You Now
Computing the Toll of Trapped Diamondback Terrapins
Edging Towards a Greener Future
Physics-driven Drug Discovery
Modeling Plasma-Surface Interactions
Sensing Subduction Zones
Neural Networks & Earthquakes
Small Stars, Smaller Planets, Big Computing
Data Visualization using Climate Reanalyzer
Getting to Grips with Glassy Materials
Modeling Molecular Engines
Forest Mapping: When the Budworms come to Dinner
Exploring Thermoelectric Behavior at the Nanoscale
The Trickiness of Talking to Computers
A Genomic Take on Geobiology
From Grass to Gas
Teaching Computers to Identify Odors
From Games to Brains
The Trouble with Turbulence
A New Twist
A Little Bit of This… A Little Bit of That..
Looking Like an Alien!
Locking Up Computing
Modeling Supernovae
Sound Solution
Lessons in a Virtual Test Tube​
Crack Computing
Automated Real-time Medical Imaging Analysis
Towards a Smarter Greener Grid
Heading Off Head Blight
Organic Light-Harvesting Antennae
Art and AI
Excited by Photons
Tapping into an Ocean of Data
Computing Global Change
Star Power
Engineering the Human Microbiome
Computing Social Capital
Computers Diagnosing Disease
All Research Projects

Collaborative projects

ALL Collaborative PROJECTS

Outreach & Education Projects

See ALL Scholarships
100 Bigelow Street, Holyoke, MA 01040