VISITING

WAFA2451

Visitors are always welcome at the MGHPCC. We try hard to make visiting simple and convenient, but do ask for cooperation in two areas: Compliance with the security standards and insurance requirements that protect equipment and data, and keeping track of who is in the building to help ensure that everyone is safe in the event of an emergency.

The MGHPCC operates 24 hours a day, 7 days a week throughout the year, with MGHPCC staff on site at all times. It is best to visit between 9AM and 5PM on non-holiday weekdays. If you are planning an off-hours visit, it is helpful to let us know in advance by calling the MGHPCC main number at 413-552-4900. A list of MGHPCC holidays can be found here.

Address and directions to the MGHPCC

If you are visiting for a meeting or event

When you arrive, use the intercom at the front door to let the receptionist know the purpose of your visit. After they let you in, the receptionist will show you where your meeting is or help you find the person you are planning to meet.

If you have a facility badge

9009413446_ef301a34a8_k

Between 7AM and 9PM, you may use the card reader to enter the building by the front door. Outside of those hours, you may use use the card reader at the front door to enter the vestibule, and then use the vestibule intercom to let the security guard know the purpose of your visit. When you enter, show your badge and a Government-issued ID to the security guard and they will give you the keys that you will need to get to the office area and the equipment that you are working on. Since it is expensive and inconvenient for others if you inadvertently take keys home, you will be asked to leave a license or car key in a protected storage bin for pickup when you return your keys.

As you leave the building, please check in at the front desk to hand in your keys and retrieve the item that you left.

If you are picking up a facility badge

If you have been issued a temporary badge, or are picking up a new facility badge, please check before you arrive to make sure that that the group responsible for the equipment you are planning to work on has put you on their access list. The MGHPCC cannot give you keys unless we have permission to do so.

When you enter, show a Government-issued ID to the receptionist. After checking your name on the access list, they will give you your badge and the keys that you will need to get to the office area and the equipment that you are working on. Since it is expensive and inconvenient for others if you inadvertently take keys home, you will be asked to leave a license or car key in a protected storage bin for pickup when you return your keys.

As you leave the building, please check in at the front desk to hand in your keys and retrieve the item that you left.

If you need a facility badge

The research group or research computing group responsible for the equipment that you need to work on can arrange for a facility badge. Once the arrangements have been made, you can pick up your badge by showing the MGHPCC receptionist a Government-issued identification and letting them know who has issued your badge.

Address and directions to the MGHPCC