Job Description: Director of Business Operations
The Director of Business Operations oversees all business functions at the Massachusetts Green High Performance Computing Center (MGHPCC), a 501(c)3 non-profit service organization whose founding members are Boston University, Harvard University, MIT, Northeastern University and the University of Massachusetts. The MGHPCC has three principal objectives: operate a data center in Holyoke MA that serves a user community of more than 20,000 university researchers and educators, with low carbon footprint and compelling cost efficiency; encourage collaborative computationally intensive research both among our users and across the Northeast; and make a positive impact in the community where the data center is located.
Director of Business Operations responsibilities include budgeting, accounting, audit, contracts, human resources, and grant management. Internal to the organization, the individual in this position works with the Executive Director, Director of Facility Operations, and Director of IT Services to ensure that the MGHPCC is a cost-effective and easy-to-use resource for the research, education, and operations groups that it serves. Equally important are productive working relationships with people at all levels within our client organizations, funding agencies, contractors, and collaborators as well as city government and the business community in Holyoke.
Managing business relationships: This includes groups that represent our founding members such as the Research Vice Provosts and CIOs who serve on our Board of Directors, financial and technical staff who serve on our audit and operations oversight committees, and the legal, government affairs, and public relations organizations that advise when needed. It also includes business relationships with collaborators on grant funded projects and with other academic and commercial research organizations that use the MGHPCC data center. Formal and informal liaison to local, regional, and state government agencies is part of the job as well.
Day to day business operations: This includes management and negotiation of business contracts (working with MGHPCC Corporate Counsel), oversight of a bookkeeper, financial forecasting, budget tracking, tax filings, insurance coverage, contracts, and negotiation/management of energy purchase agreements.
Grant management: The MGHPCC is both the lead institution and a subawardee for state, federal, and foundation grants, where good working relationships with counterparts at funding agencies and collaborating institutions is an important complement to compliance, timely reporting, and occasional troubleshooting. The Director of Business Operations both contributes to proposal development and manages the submission process.
Lead point of contact with the MIT Human Resources department: MIT manages payroll, benefits, and HR policy for the MGHPCC. The Director of Business Operations works with a counterpart in the MIT HR organization to ensure an efficient working relationship.
Management of annual audits: Each year we work with an independent auditor to produce audited financial statements. We also work with a different internal audit group at one of our members each year to review a selected area of our business and technical operations.
The MGHPCC is a small organization that serves a large community. The Director of Business Operations must therefore be comfortable working at many different levels, ranging from budget spreadsheets to contract negotiations to board presentations. It is important that the Director of Business Operations be facile with complex spreadsheets, comfortable extracting and analyzing information from the accounting system and other databases, and capable of serving as a backup to the MGHPCC bookkeeper when needed. The Director of Business Operations must also have good written and in person communication skills, and be capable of standing in for the Executive Director, representing the MGHPCC to its user community, to its partners, and to oversight groups. Above all, every member of MGHPCC staff must approach their work with a strong service mind set.
Job Specific Education: Bachelor’s degree in a related field required.
Job Specific Experience: Minimum 5 years of finance and administration experience required.
The candidate must have business operations experience, including familiarity with financial management systems. Experience in academic or non-profit settings is a plus.
The candidate must have good communication skills, and ability to work with a diverse set of university and community constituencies who have wide ranging and sometimes conflicting interests.
Security Related Responsibilities
The Director of Business Operations must understand and comply with all MGHPCC security policies.
The Director of Business Operations is a Privileged Worker as described in the MGHPCC Personnel Security Policy; the person in this role must pass a background check.